FAQ

Products

How are Magnolia Rose Candles & Reed Diffusers made?

Why Soy Wax?

How are Magnolia Rose Candles different than ones I can buy in big box stores?

I want a custom order for my special event, do you offer this?

Ordering

Can I return or exchange my purchase?

Can I change my delivery address?

Can I change my order?

Shipping

How do you pack my order to ensure safe delivery?

Yikes! My order was delivered damaged, what do I do?

Double Yikes! My order was never delivered, what do I do?

Where do you ship?

What is Frosting on Candles?

Gifting

Can I add a message to my gift?

Will there be a packing slip/receipt in my gift?

Etc.

Do you offer local pick up?

What local organizations are portion of proceeds currently being donated to?

I have some suggestions, where do I send them?